Track My Order

Stay updated on your order status and delivery progress with our tracking system.

How to Track Your Order

Order Confirmation
After placing your order, you will receive an order confirmation email with:

• Order number

• Items purchased

• Shipping address

• Expected processing time

Shipping Notification
Once your order is shipped, you will receive a shipping confirmation email containing:

• Tracking number

• Shipping carrier information

• Estimated delivery date

• Direct link to track your package

Order Status Meanings

• Processing: Your order has been received and is being prepared

  • Items are being picked and packed

  • This typically takes 1–3 business days

• Shipped: Your order has left our warehouse

  • Tracking information is now available

  • Package is in transit to your address

• Out for Delivery: Your package is on the delivery vehicle

  • Delivery expected within the day

  • Be available to receive your order

• Delivered: Package has been successfully delivered

  • Check your delivery address and with neighbors if needed

  • Contact us if you cannot locate your package

Tracking Your Package

Using Your Tracking Number

• Check your shipping confirmation email for the tracking number

• Visit the carrier’s website (provided in the email)

• Enter your tracking number

• View real-time updates on your package location

Common Shipping Carriers

We work with reliable shipping partners to ensure safe delivery:

• National carriers for domestic shipping

• International carriers for overseas delivery

• Express options available for urgent orders

Delivery Information

Processing Time

• Standard orders: 1–2 business days

• Custom orders: 3–7 business days

• International orders: May require additional processing time

Shipping Times

• Domestic: 1–2 business days

• International: 1–3 business days (varies by destination)

• Express: 1–3 business days (where available)

Delivery Attempts

• Most carriers make up to 3 delivery attempts

• You may receive delivery notifications

• Packages may be left at pickup locations if undelivered

Need Help Tracking?

Can’t Find Your Tracking Information?
If you haven’t received your shipping confirmation email:

• Check your spam/junk folder

• Verify your email address was entered correctly

• Contact us at info@shoplinkpro.com with your order number

Tracking Issues?
Contact us if:

• Your tracking number isn’t working

• Your package appears stuck in transit

• Delivery is significantly delayed

• You have concerns about your shipment

International Shipping

Customs Processing
International orders may experience delays due to:

• Customs clearance procedures

• Import duty calculations

• Local postal service processing

Tracking Limitations

• Tracking may be limited once packages enter the destination country

• Local postal services may provide additional tracking updates

• Contact us if tracking stops updating for extended periods

Order Modifications

Before Shipping

• Contact us immediately at info@shoplinkpro.com

• Include your order number and requested changes

• Modifications may not be possible if processing has begun

After Shipping

• Orders cannot be modified once shipped

• Contact us to discuss return/exchange options

• See our [Return Policy] for complete details

Contact Information

For tracking assistance or order inquiries:
Email: info@shoplinkpro.com

Frequently Asked Questions

Q: I haven’t received my tracking number. What should I do?
A: Check your spam folder first, then contact us with your order number.

Q: My tracking hasn’t updated in several days. Is this normal?
A: Some delays are normal, especially for international shipments. Contact us if concerned.

Q: Can I change my delivery address after shipping?
A: Contact the shipping carrier directly, as we cannot modify addresses once shipped.

Q: My package shows as delivered but I didn’t receive it. What now?
A: Check with neighbors and building management first, then contact us within 48 hours.